Eligibility for Refunds
To qualify for a refund, you must request it within 30 days of your purchase. The item or service must be unused or in the same condition as received, unless there is a defect present.
Refunds are not granted for products or services that have been used beyond reasonable evaluation, or if the request is made after the 30-day window has closed.
Refund Process
To initiate a refund, contact our support team with your order details and a description of your issue. Supporting documentation or evidence may be required.
Once your request is received, we’ll review your submission and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment.
The refund process typically takes 5–10 business days after approval. You’ll receive an email confirmation once your refund has been issued.
How long does it take to receive a refund?
Refunds are typically processed within 5–10 business days after approval.
Can I request a refund after 30 days?
Refunds are generally only available within 30 days of purchase.
What if I received a defective product?
If your product is defective, please contact us; we will offer a prompt replacement or refund.